Ezeetel: Advanced Communication Solutions

OUR SERVICES

Our Services

We offer a wide range of business communication solutions tailored to meet your business needs and designed to keep your team connected and your customers happy, including

AI Agents

Ezeetel’s AI agents are intelligent, responsive, and available 24/7 to handle calls, answer customer queries, and ensure no opportunity is ever missed. They seamlessly book appointments and route calls to the right team member. By automating repetitive tasks, AI agents reduce operational costs, enhance customer experience with instant, accurate responses, and free up your staff to focus on high-value work. With Ezeetel, your business can deliver smarter, faster, and more reliable communication.

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Voice Calling

Experience crystal-clear, reliable voice communication with our advanced VoIP calling solutions. Whether you're in the office, working remotely, or on the go, our cloud-based phone system ensures your business stays connected anytime, anywhere. Enjoy features like call forwarding, call recording, voicemail to email, auto-attendant, and more — all designed to boost efficiency and enhance your customer experience. Scalable and easy to manage, our voice service is perfect for businesses of all sizes looking to streamline their communication.

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Business SMS

Stay connected with your customers through our powerful business SMS feature. Send and receive text messages using your existing business phone number — no need for separate lines or devices. Whether you're sending appointment reminders, or customer support messages, our SMS platform makes it simple, fast, and effective.

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Team Chat

Keep your team connected and productive with our built-in Team Chat feature. Collaborate in real time, share files, create group chats, and stay organized — all within a single, secure platform.

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AI Web Chat

Engage your website visitors instantly with Ezeetel’s AI Webchat. Provide real-time support, answer questions, and guide potential customers seamlessly through their buying journey — all without delays or extra staff. Deliver personalized experiences 24/7, capture more leads, book appointments automatically, and turn every website visit into a growth opportunity with intelligent, automated AI web chat.

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Online Bookings

Ezeetel’s online booking system lets your customers schedule appointments anytime, from anywhere. With just a few clicks, they can select their service, choose a convenient date and time, and receive instant confirmation. Automated reminders reduce no-shows, while secure payment options make the process seamless and hassle-free. Simplify appointment management, save time, and provide a smooth, professional experience that keeps your business running efficiently.

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Easy Collaboration

Mark as Read

Easily organize your inbox by marking messages as read after reviewing them, helping you stay on top of customer conversations.

Group Calling

Connect your team effortlessly with group calling features that let multiple participants join the same call. Perfect for quick meetings, brainstorming sessions, or team updates—anytime, anywhere. Stay productive and collaborative without boundaries.

Warm Transfer

Keep your conversations seamless and efficient by sharing caller details and history during call transfers. This helps your team deliver personalized support without making customers repeat themselves.

Better Team Oversight

Team Analytics

Managers can see an in-depth overview of team activity

Filter Conversations

Sort conversations to focus on what needs attention

View Call Logs

View comprehensive call logs anytime — monitor usage, track call patterns, and keep your communication transparent and organized.

AUTO TASKS

Automate Your Workflow

Leverage integrations and automation to grow faster. Be more responsive, sync interactions, and gain insights into your business.

Failed Call Handling

Automatically retry calls or route to backup numbers if the primary one fails.

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Auto Call Recording

Record every call automatically to preserve a record of who said what

Voicemail Transcription & Delivery

Convert voicemails to text and automatically send them via email

ADJUST NUMBERS

Configure Numbers To Fit Your Needs

With powerful customization options, each number works how your team needs it to..

Manage How Shared Numbers Get Calls

Take full control of how incoming calls to shared numbers are handled. Choose to ring users one at a time, in a specific order (hunt group), simultaneously as a group, or even rotate calls based on availability.

Route Calls To The Right Person

Make sure every call reaches the right destination. Set up customizable phone menus (IVRs) for each number to guide callers to the right department or team member. Whether it’s sales, support, or billing, callers can choose where they want to go—reducing wait times and improving customer satisfaction

Control What Happens When Calls Go Unanswered

Send callers to the right place even when your the team is unavailable to answer.

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Configure Numbers Based On Your Business Hours

Never lose a customer with call routing and auto-reply options based on the business hours you set for each number.

Our Valuable Customers Trusted by companies worldwide

CLIENTS FEEDBACKS

What Our Client Says

Tumtum Bee

We started using Ezeetel for our business in Mississauga and the service has been excellent. Reliable connection, clear calls, and great customer support. Very professional and easy to work with. Highly recommend... Read More

Pamma Nikk

Perfect CRM Integration and Call Management, Our sales team loves the CRM integration Ezeetel provides. It syncs with Salesforce flawlessly, and features like call logging and screen pops improve our productivity every... Read More

Vipin

Security and speed were top concerns for us. Ezeetel's encrypted VoIP service gives us the confidence that our calls and data are protected. Plus, the HD voice quality is unmatched.

Amanda Cunningham

We have been using Ezeetel across our businesses for the past 3 years. Great service and customer service is responsive and helpful. Thanks Ezeetel!

KSP HELPDESK

Thank you so much for the kind words and 5-star review! We're thrilled to hear you had a great experience with Vishal — he's truly a valued part of our team. We're... Read More